Resolved -
This incident has been resolved, we are working on backfilling the data that might have been wrongly imported during the outage.
Jun 20, 11:31 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Jun 20, 08:14 UTC
Investigating -
We received multiple Tickets about faulty Real-Time Adherence data, especially agents being shown offline, and Intraday data not being updated correctly.
We are currently investigating the issues.
Jun 18, 21:56 UTC