Problem with adding or editing configuration data for employees

Incident Report for Peopleware

Resolved

This incident has been resolved.

The next scheduled maintenance update will automatically fix the problem.
For on-demand updates, contact our support team in a support ticket.

Posted Oct 01, 2024 - 16:13 UTC

Monitoring

A fix has been implemented. The next scheduled nightly update will automatically fix the problem.

For an on-demand update today, contact our support team in a support ticket.
The update requires a restart of your injixo instance, which means a short downtime.

IE mode in Microsoft Edge may require deleting the Internet Explorer browsing history
For information, see "Clear Internet Explorer browsing data using Microsoft Edge" on this page of the Microsoft Support Center:
Learn more: https://support.microsoft.com/en-us/microsoft-edge/view-and-delete-browser-history-in-microsoft-edge-00cf7943-a9e1-975a-a33d-ac10ce454ca4

Posted Oct 01, 2024 - 13:31 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Oct 01, 2024 - 12:02 UTC

Investigating

We are currently experiencing a problem with adding or editing configuration data in WFM > Administration > Scheduling > Employees (Edge) and when using the search results page after using the search in WFM (Chrome)

- In Microsoft Edge, changing employee details does not work under WFM > Administration > Scheduling > Employees.
- In other browsers (such as Chrome or Firefox), this does not work on the search results page after using the search field WFM in the upper left corner. The page under WFM > Administration > Scheduling > Employees still works as expected.

Workaround for the search in Chrome: Use People and click on the WFM link in the top right after selecting a person.

Our team has already identified the root cause and is packaging a fix for deployment that will be available with the next nightly update.

Posted Oct 01, 2024 - 12:01 UTC

This incident affected: People.