Reduced Database performance of Intraday Adherence

Incident Report for Peopleware

Resolved

This incident has been resolved.

Posted Apr 07, 2025 - 11:29 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 04, 2025 - 06:09 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Apr 02, 2025 - 15:18 UTC

Investigating

Some customers might experience reduced DB performance and general slowness of the Intraday Adherence page and the /adherence/report API endpoint, leading from long request runtimes up to timeouts.

We are currently investigating the issue.

Posted Apr 01, 2025 - 09:49 UTC

This incident affected: Intraday.